You're not in this alone

We’re always looking out for your account to help safeguard you against fraud.

How we help protect against card fraud:

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Proactive monitoring

We monitor your account for fraudulent activity and notify you if any suspicious activity is detected.

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Fast resolution

We will issue credit for any unauthorized charges and, in most cases, do not need anything further from you.

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Replacement card

We'll close your account to stop the unauthorized use and send you a new card with new account information.

And remember, you’re never responsible for unauthorized purchases
on your Discover Card account.1

Move forward from fraud

To minimize the disruption to your life while you wait for your new card, your recurring charges and charges at merchants where your card is on file may continue to be approved. Also, your account preferences and scheduled bill payments will transfer to the new card automatically.

How you can help protect yourself:

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gesturing 'stop.'

Free Social Security Number Alerts  

Activate these free alerts, and we'll notify you if your Social Security number is found on any of thousands of Dark Web sites.2 Activate Alerts

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Set up alerts for my account

Get alerted about account activity, account security, or if a transaction exceeds a certain amount by managing your account settings online or in the app. Go to my account profile and settings.

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Free Inquiry Alerts

We'll monitor your Experian® credit report every day and alert you when anyone pulls your credit, so you can recognize possible fraud.2 Activate Alerts

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Free Online Privacy Protection

Discover gives you more control over your personal information online by regularly helping you to remove it from select people-search sites that could sell your data. It’s free, activate with the Discover app.3 Activate For Free

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Free New Account Alerts

We'll notify you if any new credit cards, mortgages, car loans or other accounts are opened on your Experian® credit report.2 Activate Alerts

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Identity Theft Protection

Enroll in this premium service and you'll get Bank Account Alerts, Social Security Number Identity Alerts, and up to $1 million in Identity Theft Insurance.4 Only $15/month. Enroll Today

Call us at 1-866-240-7938. Our team of fraud specialists are ready to assist.

More information

Awareness is an important tool in fighting fraud. Take a look at these resources to better understand fraud.
 

1. An “unauthorized purchase” is a purchase where you have not given access to your card information to another person or a merchant for one-time or repeated charges.  Please use reasonable care to protect your card and do not share it with employees, relatives, or friends.  Learn more at Discover.com/fraudFAQ.
 

2. Discover® Identity Alerts (Alerts) are offered by Discover Bank at no cost, are available only online, and do not impact your credit score. The Alerts currently provide: (a) daily monitoring of your Experian® credit report and an alert when a new inquiry or account is listed on your report; (b) daily monitoring of thousands of Dark Web sites known for revealing personal information and an alert if your Social Security Number is found on such a website. Alerts are only provided to Primary cardmembers who agree to receive them online and whose accounts are open, in good standing, have a Social Security Number, and an email address on file. This benefit may change or end in the future. Discover Bank is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. To see a list of Frequently Asked Questions, visit discover.com/freealerts.
 

3. Online Privacy Protection is offered by Discover Bank at no cost and only available in the mobile app.  About every 90 days we will scan at least 10 people-search sites for your online personal information and help you submit opt-out requests.  Types of personal information found on these sites will vary.
 

4. Identity Theft Insurance is underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. (AIG). 1271 Ave of the Americas FL 37, New York, NY 10020-1304. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.