Discover Student Loans
Discover Student Loans

Effective October 28, 2024, please contact Firstmark Services with any questions or support needed for your school.

Contact Information for Schools

Beginning October 28, 2024, Firstmark Services is your single point of contact for all Discover student loans and can be reached using the following methods.

Phone

1-888-756-0075
Live resources available in 2024 from 7:00 a.m. – 4:00 p.m. CT.

If you don’t reach a live agent, please leave a voicemail and an experienced support agent will call you back.

 

Email

schools@firstmarkservices.com

Reminder: Any personal identifiable information must be encrypted or redacted.

 

Mail

Attn: Firstmark Services
PO Box 82522
Lincoln, NE 68501-2522